A source of pride for Replacements is our extensive experience working with Special Investigative Units. Our experts have spent years perfecting the process of analyzing each claim’s validity. This translates into being able to alert your claim handlers of any red-flags we discover during our evaluation process. Our process includes.

• Reviewing all documentation submitted by your policy holder to make sure that the equipment being claimed was actually available during that time.


• Performing a thorough wire inspection which not only includes looking for cables, wires and accessories that can help prove the claims validity but also looking for any and all components that still remain in the vehicle. Product compatibility is an important element that very often helps.

Our collaboration with your adjusters help provide facts that determine if the claim is fraudulent or legitimate—supplying that extra comfort level with the decision to deny or pay a claim. Just another example of Replacement Consultants’ Customized Customer Care™ dedicated to supporting you and your customers.