Replacement Consultants, Inc. is an expert in the mobile electronics industry. We specialize in handling insurance claims that involve mobile electronics. Replacement Consultants was established by two principal owners with a vision: Tom Sivo & Marc Robbins. Their credentials and field experience date back to 1985 when they first learned their craft from the installation bays of nationally recognized mobile electronics retailers. Beginning in 1990, they had the opportunity to develop their skills and reputations working with large insurance companies as trusted advisors. Motivated by their vision of building a more effective relationship and efficient method to serve the needs of insurance companies, Replacement Consultants was born in 1997.

Every insurance company is different and you can rely on Replacement Consultants to listen to your needs and adapt to your policies, procedures and protocols. Our job is to help you expedite the claim process, guard against fraudulent claims and support your efforts to distinguish yourselves with your customer, the insured.

Our commitment to Customized Customer Care™ means a commitment to streamlining your job – your way. Our professional team will help you effectively complete the claim process with reliable and efficient procedures that will increase your productivity. Remember, Customized Customer Care™ also means same day service when you need it. Yes, it is never an inconvenience to go the extra mile; it’s our job to make your job easier!